Yes, all prices on our website are in US Dollars. Export orders are not charged Florida sales tax on these orders. For export orders, we can accept US credit cards but can also work with you to accept another type of credit card or wire transfer.
When using our export service, we deliver your order directly to a South Florida freight forwarder. Most of these orders will ship within 72 hours of payment, but the lead time will vary depending on where your order is heading to.
Our team inspects all orders before the delivery is made, so any claims for damaged goods will need to go through the carrier. We can offer transit insurance and missing items will need a claim to be filed within 48 hours of you noticing that they haven’t arrived.
The dimensions of the furniture should be listed on the
product page or in the product description. This will typically include
measurements for the height, width, and depth of the item.
The material(s) for the furniture pieces should also be listed on the
product page or in the product description. For our Ready2Ship and Build2Order Portfolios the finest materials and finishes are used
Assembly instructions should be included with the furniture.
Some furniture may require simple assembly, such as attaching legs or hardware,
while other items may require more complex assembly. It's important to
carefully follow the instructions provided to ensure proper assembly and avoid
damage to the furniture. If you choose Big Box Furniture can provide white glove delivery services and we will assemble your items for you.
The weight capacity of the furniture will depend on the
specific item and its design. This information should be listed on the product
page or in the product description.
durability of the furniture will depend on the materials used, the quality of
construction, and how well it is cared for. Furniture made from high-quality
materials and constructed with care will generally be more durable than
lower-quality items.At Big Box
Furniture we only carry quality furniture and décor from the most reputable
manufacturers in the industry
The care instructions for the furniture will be included
with the item. Different materials may
require different care, such as regular cleaning or conditioning.
The return policy is listed in the return and refund section
of the bigboxfurniture.com website. It's important to review the return policy
before making a purchase to ensure you understand the terms and conditions.
The delivery time for the furniture will depend on the
shipping method selected, location of where the item is being shipped to and
time of ordering. This information will be provided at the time of purchase.
Big Box Furniture Co offers free nationwide shipping on most Ready2Ship Items. We also offer white glove delivery services
for an additional flat fee. For our Build2Order portfolio of customizable furniture pieces, shipping rates will apply.
The payment options available are listed on the website. Methods
include credit card, PayPal, and other online payment services including GPay,
ApplePay and Shop Pay installments.
The warranty for the furniture will depend on the manufacturer
of the items. It's important to review the warranty information before making a
purchase to understand what is covered and for how long.
Big Box Furniture Co. will provide tracking information for your
order so you can track its progress and estimated delivery date.
Big Box Furniture Co.
offers white glove installation services. We utilize a team of experts that know exactly how to treat your items and respect your home when delivering and assembling your items for you.